MacShack Customer reviews

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See what our customers are saying about their experience with us
5.0 out of 5

Samir Ramtahal

1 week ago

Huge thanks to Tiaan from MacShack for the excellent service! From arranging courier collection of my laptop from Durban to JHB and back, to cleaning the internals and perfectly applying my laptop skin, everything was handled professionally. I also really appreciated how well it was packaged when I received it back. Friendly staff and great customer service throughout. Highly recommended 5 stars from me!

John B

2 weeks ago

Over the past several years, I sold 3 items through MacShack and purchased a MacBook Pro. Each time the process couldn't have been easier, with excellent communication throughout, and they offered competitive prices for the items I sold them. Not only do MacShack offer an extensive range of new and refurbished products, but the business is 100% reliable and their prices are better than anywhere else (I always shop around for the best price!). I would highly recommend them for exceptional service and responsive communication.

Dr Fiona Schulte

6 weeks ago

Absolute amazing service. I ordered the wrong item (a Magic Keyboard for my iPad) by mistake and it was exchanged, the correct size item sourced and send my way immediately. Excellent customer service, great, quick communication and the received item was in pristine condition. I am a happy customer all around! I can only recommend MacShack!

Johan Von Solms

1 month ago

Great place to buy Apple products with a human interface. The staff are professional and go out of their way to assist customers. Prices are good and a wide variety of products. If you need something out of the ordinary they are capable to assist and without the drama you will encounter at the 'Istore'.

Theo Masango

1 month ago

Would like to commend the team for their ethical business practice. Where honest and reliable businesses have almost gone extinct, you have proved yourselves worthy of this review. Thank you for the exceptional service from the gentlemen at front desk right to the back end techs.

Zian Steenkamp

2 months ago

Just got my MacBook today, literally the day after I ordered it. Delivery was extremely fast. The MacBook is in almost perfect condition, with only very minor cosmetic marks visible up close. It was packaged securely and arrived safely. They also had some of the best deals around. Thanks, MacShack - I'll definitely be ordering from you again!