Why MacShack is the best place to buy your Mac.
Certified quality
Every Mac is thoroughly tested and certified to meet MacShack's high standards before it reaches you.
Learn more5-Star Reviews
Rated 5 stars by real customers who trust us for quality Apple devices, honest advice, and reliable support.
Learn moreExpert support
Our team of Mac specialists is here to help you choose the perfect device and answer any questions.
Trade-in program
Trade in your old device and get credit towards your new Mac. It's easy and environmentally friendly.
Learn moreExtended warranty
Protect your investment with our comprehensive warranty options and extended warranty coverage.
Learn moreSave Thousands Without Compromise
Why pay full retail?
MacShack helps customers save significantly compared to buying new, while still getting premium Apple hardware backed by testing and warranty.
Students
Professionals
Businesses
Families
Creators
Expert Testing & Quality Control
Every Mac, iPhone and iPad sold by MacShack is carefully inspected, tested and verified by our in-house technicians.
MacShack Grading System
Every pre-owned device is carefully inspected and graded to ensure you know exactly what you're getting.
Prime
Top-tier pre-owned devices in exceptional condition. Minimal to no visible wear — they look and feel almost new. 100% fully functional, with excellent battery health. Perfect for customers who want the premium Apple experience at a reduced price.
Select
Great-condition devices with light signs of everyday use, such as small scuffs or faint keyboard marks. Fully tested, 100% functional, with solid battery life. Ideal for buyers who want excellent value without worrying about a few minor cosmetic marks.
Value
Budget-friendly devices with visible wear such as scratches, dents, or screen marks — but fully functional and performance-ready. Best for students, startups, or anyone needing a reliable MacBook at the lowest possible price.
Thoroughly tested
Every device undergoes comprehensive diagnostic testing before sale.
Honest grading
Transparent cosmetic grading so you know exactly what you're buying.
Nationwide delivery
Fast, secure shipping anywhere in South Africa.
Warranty included
Peace of mind with warranty included on every eligible device.
Loved by our customers
What customers are saying
The latest 5-star reviews, straight from Google.
Huge thanks to Tiaan from MacShack for the excellent service! From arranging courier collection of my laptop from Durban to JHB and back, to cleaning the internals and perfectly applying my laptop skin, everything was handled professionally. I also really appreciated how well it was packaged when I received it back. Friendly staff and great customer service throughout. Highly recommended 5 stars from me!
Over the past several years, I sold 3 items through MacShack and purchased a MacBook Pro. Each time the process couldn't have been easier, with excellent communication throughout, and they offered competitive prices for the items I sold them. Not only do MacShack offer an extensive range of new and refurbished products, but the business is 100% reliable and their prices are better than anywhere else (I always shop around for the best price!). I would highly recommend them for exceptional service and responsive communication.
Absolute amazing service. I ordered the wrong item (a Magic Keyboard for my iPad) by mistake and it was exchanged, the correct size item sourced and send my way immediately. Excellent customer service, great, quick communication and the received item was in pristine condition. I am a happy customer all around! I can only recommend MacShack!
Great place to buy Apple products with a human interface. The staff are professional and go out of their way to assist customers. Prices are good and a wide variety of products. If you need something out of the ordinary they are capable to assist and without the drama you will encounter at the 'Istore'.
Would like to commend the team for their ethical business practice. Where honest and reliable businesses have almost gone extinct, you have proved yourselves worthy of this review. Thank you for the exceptional service from the gentlemen at front desk right to the back end techs.
Just got my MacBook today, literally the day after I ordered it. Delivery was extremely fast. The MacBook is in almost perfect condition, with only very minor cosmetic marks visible up close. It was packaged securely and arrived safely. They also had some of the best deals around. Thanks, MacShack - I'll definitely be ordering from you again!
Bought an iPhone 13 from Mac Shack and I'm honestly impressed. Battery health is at 98%, the body is spotless with zero scratches and the phone feels smooth and premium.
This IS the best Apple repair place in SA. My repair on my MacBook m2 went fast and the communication especially was great. This is also where I'll be buying my next MacBook. Highly recommend.
Mark and Ian assisted with my tech concern with great patience and kindness. The quality is exceptional and the service is better. Best tech outlet in Joburg!
If I could I'd give them 10 stars. Friendly and smart staff, amazing customer service! Both Tiaan and Anton were super friendly and helpful!
Fantastic service! I needed an iPad shipped overnight to Cape Town last minute. A smooth, stress-free experience from start to finish. Highly recommended!
Mac Shack provided exceptional service from start to finish. The communication was clear, fast and helpful. They guided me through the options, made sure I was getting the right MacBook for my needs.
Frequently Asked Questions
Everything you need to know